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Search guides and articles for setting up your Loovy account, digital loyalty cards, scanner apps, and customer engagement.

Account access (3)
How to Log In to Your Loovy Account Using Email and Password
Account access
How to Log In to Your Loovy Account Using Phone Verification
Account access
How to Reset or Recover Your Loovy Password
Account access
Account setup (3)
Personal Settings – Manage Profile, Security, Language, Timezone, and Currency
Account setup
Plan & Billing – Manage Subscription, Payments, Invoices, Upgrades and Downgrades
Account setup
Settings Overview – Configure Plans, Profiles, Integrations, and Webhooks
Account setup
Advanced (2)
Integrations – Connect CRM, Email, POS, E-commerce, and Analytics to Loovy
Advanced
Webhooks – How to Automate Loovy Events with Real-Time API Notifications
Advanced
Automation (1)
Kiosk Mode – Automated Point and Stamp Accrual
Automation
Cards (16)
Scanner App – Processing Cashback Cards & Calculating Purchase Cashback
Cards
How to Create and Manage Discount Cards in Loovy
Cards
How to Create and Manage Digital Gift Cards in Loovy
Cards
How to Create and Manage Membership Cards in Loovy
Cards
How to Create and Manage Multipass Cards in Loovy
Cards
How to Create and Manage Reward Cards in Loovy
Cards
How to Create and Manage Digital Stamp Cards in Loovy
Cards
Scanner App – Processing Discount Cards & Managing Tier Progression
Cards
Scanner App – Processing Gift Cards & Redeeming Prepaid Balance
Cards
How to Create and Manage Cashback Cards in Loovy
Cards
Scanner App – Processing Membership Cards & Verifying Member Status
Cards
Scanner App – Processing Multipass Cards & Recording Customer Visits
Cards
Creating and Managing Promotions: Card Takeovers, Limits, and Notifications
Cards
Restoring Lost or Deleted Loyalty Cards (Apple Wallet & Google Wallet Guide)
Cards
Scanner App – Processing Reward Cards and Redeeming Points
Cards
Scanner App – Processing Stamp Cards & Adding Stamps at Checkout
Cards
Customer experience (2)
Installing Loyalty Cards in Apple Wallet (iPhone Guide)
Customer experience
Installing Loyalty Cards on Android (Google Wallet & Home Screen Guide)
Customer experience
Distribution (7)
Email Delivery – Sending Personalized Loyalty Card Links via Email
Distribution
Offline Distribution: Promote Loyalty Cards In-Store with QR Codes
Distribution
Online Distribution – Promoting Cards on Your Website and Social Media
Distribution
Referral Program – Set Up Rewards, Track Installs, and Grow Word-of-Mouth in Loovy
Distribution
How to Share Your Loyalty Card Link – Reach More Customers Online
Distribution
SMS Delivery – Sending Loyalty Card Links via Text Message
Distribution
Table Tents & Stickers — Download Printable Signup Materials (A4 QR Code Templates)
Distribution
Engagement (1)
Geo-Push Notifications for Loovy: How Location-Based Messages Work
Engagement
Getting started (1)
How to Create Your Loovy Account and Get Started with Digital Loyalty Cards
Getting started
Reporting (3)
Dashboard Overview – Analyse Visits, Revenue, Retention, and Customer Insights with Loovy
Reporting
Feedback Collection – How Customers Rate and Review Their Experience on Loyalty Cards
Reporting
Weekly Statistics Report – Automated Email Summaries for Visits, Revenue, and Retention
Reporting
Scanner (4)
Installing the Loovy Scanner App – Add to Home Screen on iOS & Android
Scanner
Logging In to the Loovy Scanner App – Staff Access, Manager Logins & Session Management
Scanner
Scanner App Overview – Mobile Point-of-Sale for Loyalty Scanning
Scanner
Scanner App – Processing Coupon Cards
Scanner
Team (2)
Manager Accounts – Adding and Managing Team Members
Team
Manager Profiles – Viewing Staff Details and Permissions
Team